1. Introduction
Welcome to covee.in! By using this website and purchasing products from us, you agree to the following terms and conditions. Please read them carefully before making any purchase. If you do not agree to any part of these terms, you should not use this website.
This site is owned and Operated by LYDUR MART
2. Definitions
- “We,” “Us,” “Our” refer to covee.in, the owner and operator of the site.
- “You,” “Your” refer to the users of this website or customers who purchase products from us.
- “Products” refer to all clothing, undergarments, and any other items offered for sale on the website.
3. Eligibility
By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian. We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user does not meet this eligibility requirement.
4. Products and Pricing
- We strive to display accurate descriptions and images of our products. However, slight variations in color and design may occur due to monitor settings or production batches.
- All prices are listed in Rupees. We reserve the right to modify prices without prior notice.
- Prices are inclusive of applicable taxes unless stated otherwise.
5. Order Process
Once you place an order, you will receive an email confirming receipt of your order. However, this confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or incomplete payment.
6. Payment
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- Online Payment Gateways (Paytm, razorpay, etc.)
- Other options as indicated during checkout
All transactions are secure, and your payment details are encrypted to protect your information.
7. Shipping & Delivery
- Orders are processed and shipped within 3 business days. Delivery times may vary depending on your location.
- We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
- Shipping costs, if applicable, will be added to your total order amount at checkout.
8. Return and Exchange Policy
Due to hygiene reasons, undergarments are non-returnable and non-exchangeable, except in cases of defects or incorrect items shipped.
- For other clothing items, you may return them within 7 days of receipt, provided they are in original condition with tags attached.
- Refunds or exchanges will only be processed after we have inspected the returned item(s).
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
9. Cancellation Policy
You may cancel your order within 12 hours of placing it. After this period, we cannot guarantee the cancellation as the order may already be processed or shipped.
10. Limitation of Liability
We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. This includes but is not limited to damages for loss of profits, data, or other intangibles.
11. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
12. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, and trademarks, is the property of covee.in or its licensors and is protected by applicable intellectual property laws. Unauthorized use of any content is strictly prohibited.
13. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of INDIA. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts of Delhi Jurisdiction.
14. Changes to Terms and Conditions
We reserve the right to modify these terms at any time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance of the updated terms.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email: coveee.in@gmail.com
- Phone: +91 9911262232